Technology Consulting

IT Governance

IT Strategy - create technology roadmap for 12 month to 5 year horizon
Select and prioritize high value IT projects that reflect business strategy
Planning Process - ensures IT resources are properly leveraged towards achieving business objectives and creating highest business value
Measurements - establish clear performance measures to enable monitoring of results
Close monitoring of IT - understand IT cost/business value ratio, provide options for systems solutions and services, know your customers and exceed customer expectations
Assess and provide input on risk assessment and management capabilities
Productive work environment - streamline processes and implement productivity/tools/methodologies that result in effective resource utilization
Quality control & quality assurance - establish QC/QA processes to ensure that work is completed to quality standards without creating a bottleneck
Technology standards - establish architectures, standards and tools that promote business value
Help desk - create a responsive help desk for resolving organizational technical problems at all levels
Contingency planning, disaster recovery and business continuity planning - reduce potential for operational disruptions
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Organization - develop a clear IT charter and communicate IT and business expectations
Create effective organizational structures with clear roles, responsibilities and functional definitions
Skill assessment & management - review skills in relationship to business and technology demands. Select and train the right staff for your environment to improve quality and productivity
Design staff development programs with career paths, training needs and incentives to increase proficiency and employment tenure
Training & mentoring - develop a training/mentoring program to improve business acumen and "best IT practices" to create a professional IT team
Establish clear communication channels between IT and business operating units
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Infrastructure architecture and design for voice, data, converged networks, systems and application environments
Best fit technology approach to maintain appropriate application to the current environment as well as the 1 - 5 year horizon
Technology Investment - define infrastructure cost improvements and prioritize relative to budget requirements
Vendor selection and vendor management
Vendor contract negotiation
Service level agreements - establish clearly written and communicated service level agreements to manage user expectations
Capacity planning - translate business growth and new systems into capacity requirements
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Provide experienced project managers who can manage throughout the project life cycle
Initiate formal project planning and management practices and processes leading from "best project management practices" towards a structured Project Management Office
ERP Systems Selection - define business requirements, conduct conference room pilot, contract negotiations, implementation
Runaway projects - use experienced project managers to quickly regain control of runaway and critically damaged projects in order to save time and money
PM training & mentoring - develop training programs to improve project management skills in implementing PM best practices
Systems performance - minimize high maintenance costs of legacy systems
Systems maintenance costs - determine systems maintenance responsiveness and costs in conjunction with lost opportunity costs
Integration - reduce reprocessing and facilitate consistency of information
Benefit realization - compare achieved results against anticipated benefits to ensure benefits can be realized
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Database Design and architecture
Hardware architecture and storage
Business systems integration
Cross functional reporting and data analysis
Creation of key performance indicators (KPI's) and execution of executive dashboard
Implementation of OLAP and/or three dimensional modeling structure
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Procurement support (enterprise applications and architecture)
Contract negotiations - review contractual commitments for renegotiation opportunities
Vendor management - balance service level pricing against need
Asset management - balance demand and capabilities for more effective asset utilization
Budget tracking - monitoring and oversight of IT spending, cost-benefit management
Portfolio management - alignment of projects with business objectives and cost-benefit analysis
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Provide veteran CIO/CTO temporary staff for management of IT function
Creation of job descriptions for CIO/CTO permanent position
Perform turn-around specific functions - improve IT management, project management systems selection, infrastructure and/or operations
Transfer experience/knowledge - reduce timeframe for turnaround to occur
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Evaluate strategic opportunities to outsource IT technology or functions, includes evaluation and set-up of "shared services" environments
Create a "Top Performing" IT Organization - manage results instead of resources by outsourcing the IT function
Results - achieve cost reductions in excess of two-three times the engagement costs
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Typical engagements include recovery of ERP implementations including Oracle, SAP, Epicor, Great Plains
Perform evaluation of existing project from three primary angles with people, processes and technology
Recover over-budget & late projects - identify project shortfalls and enable a quick project turnaround
Enterprise resources planning solutions - evaluate, select and implement software packages
Performance enhancing extensions to ERP systems - develop additional functionality for supply chain, customer or data warehouse management
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Our clients: